Frequently Asked Questions

Getting FAQ’s straight 

What are the delivery charges for orders from the Online Shop?

Here at Mythic Gaming we make use of either The Courier Guy, or Community Couriers for deliveries.

Delivery charges are R 99.00 within Gauteng to your door, or R 159.00 to anywhere else in South Africa. We pride ourselves on swift delivery and quick turnaround time, with most orders being dispatched for overnight delivery or even same day services.

Orders that are Gauteng based enjoy FREE insurance on their orders up to R 100 000.00. Orders for areas other than Gauteng do not include insurance as standard, we are happy to quote you on insurance cover to your door on a per order basis. 

Which payment methods are accepted in the Online Shop?

Mythic Gaming currently only accepts payments via EFT, this is due to the small margins and high value of the products sold. We do hope to add additional payment methods in the future. 

Please ensure you make use of the correct baking details once checked out and that you reference your order number when making payment. Orders will only be dispatched once funds have completely cleared in our bank account. This is for security reasons. 

How long will delivery take?

Mythic Gaming strives for customer obsessed service, and we will dispatch your order as soon as funds have cleared in our account. Being based in Gauteng allows most Gauteng orders to be delivered either same day or overnight with our courier service. All orders placed from outside of Gauteng are generally booked for overnight delivery to your door. Some outlying areas may encounter an extra day or two delay based on location. 

We have stock on hand of all our Mythic Gaming laptops so there is no delay in ordering from a supplier and then only dispatching, get your order in before 8am in Gauteng and have your new Mythic Laptop at your door that same day! 

How secure is shopping in the Online Shop? Is my data protected?

Online shopping with Mythic Gaming is safe and secure. We will not distribute or send your data or information to any other party unless required for your/payment needs. 

Shopping online is much safer and easier than heading into your local retailer, not only are our prices much lower but you are dealing with passionate people who understand each aspect of our products and the builds of our Mythic Gaming laptops. 

What exactly happens after ordering?

Firstly, congratulations on your purchase and thank you.

Once your order is placed you will receive an order confirmation email from Mythic Gaming, contained in the email will be your order summary as well as our banking details for you to make payment. 

Once paid we will update your order from on hold to processing and the entire Mythic Gaming experience begins! 

An email detailing your build and order details will also be replied to in order for you to gauge the progress, any extra information that we may require will be sent to you via email. 

When your order is ready for collection from the courier we will send you a complete waybill as proof and contained on the waybill will be your tracking information.

Do I receive an invoice for my order?

An invoice will be attached to your order confirmation email and can be printed out as required. We will also send a physical invoice along with your order as proof of good packed and checked. 

Mythic Gaming Laptop Warranties ?

All Mythic Gaming laptops include a 1 year manufacturers warranty on the physical chassis and components. The batteries include a 9 month manufacturers warranty. 

The warranties only cover manufacturer faults, we test each system individually before dispatching. The warranty does not cover an misuse, damage or theft of the Mythic Gaming Laptops. 

Other good purchased from Mythic Gaming will carry their respective manufacturers warranties. 

Who Manufactures Mythic Gaming Laptops ?

Mythic Gaming Laptops are manufactured for us by Clevo, a top tier manufacturer that build for some of the worlds best laptop brands. Clevo has been a leader for many years in high end ultra powerful mobile gaming and laptop market. Mythic Gaming uses proven chassis designs with only the best components and specifications to maximize power, efficiently and reliability. 

Our reference model designs are as follow, you can use these model number to find many glowing reviews of the Clevo based systems that we have configured for our Mythic Laptops.

Mythic Standard – Clevo NH58 chassis

Mythic High – Clevo NH58 chassis

Mythic Ultra – Clevo PB51 chassis with extra flip out feet for increased cooling performance

All Mythic Gaming laptops are built with South African specific conditions in mind and as such we have extensive cooling and power when compared to other brands.

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